Leadership and Desicion Making in Crisis

IOSS is an Internationally accredited provider of versatile Industrial & Non-Industrial training and consultancy services offering high quality, practical support to our clients. Our training courses are designed based on local and international standards delivering industry best practices to our delegates.

The goal of IOSS training courses is to ensure that all individuals reach a certain level of competence to work more safely on-site, reducing the risk to themselves and others.

Quality and Management Training courses are designed to meet the requirements of modern industries and to provide knowledge and skills for understanding and preventing hazards in various fields.

The course will provide delegates with the knowledge to improve the effectiveness of their reports, proposals, emails, letters and other communication. Practical exercises and course materials are provided in accordance with special training requirements. Content can be localized to reflect the country or region in which the workforce will operate.

Participants must successfully complete a training course and assessment to ensure that they reach the required level of competence. Successful participants will then receive a certificate.

  • The nature of crises and emergencies
  • Individual psychology under crisis and emergency conditions
  • Collective psychology under crisis and emergency conditions
  • Evolution and dynamics of crises and emergencies
  • Crises and emergencies don’t just work 8 hour days
  • Tasks of leaders before, during, and after a crisis or emergency 
  • Instinct, intuition, and reason
  • Rational decision-making processes
  • Individual and collective decision-making
  • Delegation through mission-based leadership
  • Nested hierarchical planning and operations 
  • Crisis/emergency management organization
  • Creating effective and efficient teams through rapid teambuilding
  • Creating effective and efficient interagency cooperation and collaboration
  • Organizational and team dynamics: morale, cohesion, mood, and unity of purpose
  • Principles of operational command and leadership 
  • Creating and running a crisis/emergency command centre
  • Elements of risk management: prevention, response, containment, and recovery
  • Principles of business continuity and crisis operations
  • Information gathering and situational awareness
  • Operational rhythm, routines, and information management