Supplier Relationship Management

IOSS is an Internationally accredited provider of versatile Industrial & Non-Industrial training and consultancy services offering high quality, practical support to our clients. Our training courses are designed based on local and international standards delivering industry best practices to our delegates.

The goal of IOSS training courses is to ensure that all individuals reach a certain level of competence to work more safely on-site, reducing the risk to themselves and others.

Procurement, Supply Chain Management Training courses are designed to meet the requirements of modern industries and to provide knowledge and skills for understanding and preventing hazards in various fields.

The courses are interactive and can be delivered in the language of your choice. Practical exercises and course materials are provided in accordance with special training requirements. Content can be localized to reflect the country or region in which the workforce will operate.

Participants must successfully complete a training course and assessment to ensure that they reach the required level of competence. Successful participants will then receive a certificate.

  • Defining Supplier Relationship Management (SRM)
  • Defining the supply management mission and vision
  • Different types of commercial relationship in PSCM
  • Portfolio analysis techniques to assess relationships in PSCM
  • The critical ABC analysis
  • Segmentation of the supplier base
  • Pareto analysis
  • Kraljic matrix
  • Identify the competitive forces that impact on relationships in PSCM
  • Sources of added value that can be achieved through supply chain relationship
  • Purpose of procedures and processes in sourcing
  • Management techniques to ensure positive stakeholder relationships.
  • Practical considerations of stakeholder management
  • Processes for termination stakeholder relationships
  • The concept of partnering and its suitability
  • Apprise the prices of partnership implementation
  •  Identify the reasons why partnership fail
  • Monitoring supplier performance
  • Supplier recognition
  • Supplier's expectations
  • What exactly is "Supply Risk"
  • Trends leading to greater risk
  • Typical risk management process in supply chain